Water and Sanitation Services Peshawar (WSSP) is heading towards achieving set targets and succeeded in bringing innovations in service provision. Adding specialized solid waste vehicles to existing fleet, color waste bins and containers inscribed with environmental friendly and sensitization slogans, installation of wheelie bins, introducing bio-degradable and cloth bags on experimental basis to discourage plastic bags which causing blockage of drains and polluting environment, are some of the mile stones WSSP achieved. Now WSSP is in process of introducing billing software, android based attendance besides centralized complaints system for timely redressing the problems faced by consumers. Sustainable and 24/7 water supply is an important goal of WSSP, for which a master plan has been prepared which would be implemented in designated Union Councils of all four zones and later on it would be extended to the whole of service area. Bringing water supply, solid waste and drainage systems of Peshawar at par with the developed cities of the World.