- January 4, 2019
- Posted by: admin
- Category: WSSP-News
Has garbage not been cleaned from your neighbourhood? Is a sewerage line broken in your street? Now people in Peshawar with these complaints need to just pick up the phone and dial 1334 or use the “Safa Pekhawar” app available on the Google Playstore to lodge a complaint to the Water and Sanitation Services Peshawar.
“We will respond and resolve your complaint within 48 hours,” says the company spokesperson Hassan Ali.
The “Safa Pekhawar” (meaning clean Peshawar) app is free with language options in Urdu and English. It has separate sections for complaints on solid waste management, sanitation and drinking water supplies.
You just need to register in the app by providing your name, contact number, email address and password to sign in. You can share photos with brief details of the problem with its location.
“We get the exact location of the problem mentioned in the complaint from the GPS coordinates,” Hassan Ali said. “Based on the location, the specific zonal office of WSSP responds to the complaint in a day and the issue is addressed in 48 hours.” The app service runs 24/7.
“Every time you file a complaint it pops up on the computers of the zonal managers and the company’s top management, including the CEO. It starts blinking and the CEO knows if it isn’t immediately addressed.
If you call the helpline, three operators record your complaint. They take your name, contact number and address and then the zonal office gets in touch.
“On average we receive 20 to 25 complaints a day. A majority pertain to leaking pipelines and clogged drains,” said Jawad Shah, an operator at the helpline 1334.
The WSSP services are for those 81 union councils which are under its ambit. The company received 28,800 complaints on solid waste management in 2018 which were resolved. Similarly, 21,937 problems with drains were reported by residents and were 99% resolved.
“The one percent of complaints that were not resolved were not falling in the areas of our ambit but the complainants were contacted back by the company and were informed of this so they should contact the relevant body to address the issue,” Hassan added.
Samaa News Link : https://www.samaa.tv/news/2019/01/new-safa-pekhawar-app-for-peshawar-for-garbage-sewage-problems/
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Swati gate umeed abad no.1 peshawar cantt 03109816223
Sir Ham Roja Mein Kam Nahin Karte Hain WSSP ko aur Gam Ke Hawale Se Hamare Lekar Magan Paida Hue bahut jyada use per Koi Safai Nahin ho rahi mahine se jyada ho gaya hai Koi Yahan wssp wale Aate Hain Chai mein pk aur apni duty ka time per kar ki Jaate Hain Aur Is per wssv Koi action Nahin le raha WSSP zone ka number de rahe hain Apne Lage ka jhonka zone Wale Bhi Kuchh Nahin kar rahe aur yah aap Log Kehte Hain Sab muhim Shuru Hai aap log Nahin Karte to main bus wala app dalunga wsSP wali Sargam kar rahe hain
Kafi ka online kar chuka hun aap Logon Ko Bhi Koi kaarvayi Nahin ho rahi Har karne per ek number Mil Jata Hai Humne number yah aap ko forward Karun check karne ki tera 1334 Waliye number de dunga main number 15141 dusra complaint number 15201 Iske Koi action Nahin ho raha hai yahan Koi aapke Safai Nahin Hoti Mahina Mahina Safai Nahin Hoti Hai Is per aap ki team koi karyvahi nahin kar rahi aapke a w SSP wale a zone Columbus De the vah Bhi Koi kaarvayi Nahin Karte na aap ki team ko karvai Karti Hai yah 0919224240 yah zone ka number hai aur yah Asaram ki aapas mein mile hue hain
Swati gate umeed abad no.1 peshawar cantt
Aur yah aapki Jyoti Hoti Hai vah chai Peete Hain Apna time Gujar Jaate Hain vah Kam Nahin karte Unse main cal baat ki hai main kya aap log Safai Kyon nahin kar rahe the aap ka kya karun Main Kya Main aapko office Ki Safai nahin karta Jisko bolate ho bolo Kaise Nahin Karte Karte Jo Aate Hain Sab Aate Hain who is per Koi action Nahin ho raha Hamari government Kehti Hai Ki Safai muhim Shuru Hai Safai Mohan Kahan Shuru Hai w wSSP Ki Chai muhim Shuru Hai main kpk Wazir Aala call later likh raha tha maine kaha isase pahle aapko bhi Ek email kar do kya aapko kya answer Aata Hai 13 34 ko yah Maine bataya Ve aur apne zone wala Koi bataya Ve 1 Din Mein karyvahi Nahin Ki Yahan Chai Ki Mahima Shuru Hai 0919224240 yah John Wala Bhi jamaro se mile hue hain koi kaarvayi nahin kar rahe is per aap log bhi nahin le rahe ho Nahin Hoti
bhai 1334 pe call kr k complain kren problem solve ki jaye gi
Ham Roza Mein comment Karenge Hamare Leke Mein gand Pada Hua Hai apne zone Se Bhi prapt Karte Hain aur Rone Wale Bhi Kuchh Nahin kar zone c wale Pinku bolo yah Kahate Hain Achcha matlab Ham Mal karte hain Mahina Hone Lage grandfather way is coronavirus failta hai aur aap logon ko koi Koi Parwah Nahin Hai government jawab ko boli thi To Kam bahut jald aap log karte hain wssp wale Aur Is per Koi kaarvayi Nahin ho rahi Jamadar Subah 9:00 Baje Aata Hai 10 baje tak Chala Jata Hai Wapas Gujar ke jata hai Rakesh my picture is per Koi action Nahin ho raha Ozone wali Juti Modi ka kah rahe hain kam ho jaega Kahate Hain wSSP ko Badtameez Bande Baithe hue hain public ke sath badtameezi karne ke liye wSSP ka koi action nahin hai na aap Salaam per action lete hain Tamam absalon aapas mein mile hue hain isase coronavirus failta hai
1334 ko bhi call kiye Kafi bar banen karaya bhi e masla nahin kar sakte yah Bhi Bata milian ke liye Baithe hue hain Hamari government Kari ke Safai Mohan Shuru Hai Hamari wssp ki service Kaise banta hai behtarin Nahin Hai Badtameez Ahmedabad highway who is Bhi Koi karyvahi Nahin ho rahi wssp wale gana kya aap ki Jameen To Nahin Hai padh rahe hain baen Dete Hain
Adress: umeed abad no.1 swati gate peshawar cantt Kota ke naam se Dera mashhur hai
May I ask you that UC 60 is in your jurisdiction or not? Regards Malik Naeem s/o Malik Faqir Hussain (late) ex councilor of Nodeh Payan Kandy bala bara road near custom Chowk.
I humbly request a senior and capable staff to contact me on 0347-5243431
مخترم یہ سواتی گیٹ نسیم کالونی کی خالت ہے نالے کی بندش کی وجہ سے سارے سٹریٹ اور روڈ میں گندا پانی کھڑا ہے.آپ سے گزارش ہے اس مسئلہ پر ایکشن لے عوام کو کافی تکلیف کا سامنا ہے. شکریہ
AOA sir …I have put complaint yesterday that we dont a place to pour the waste of the home …and even not any dustbin for it…then your response was positive but it was up to the call talk because you said the the team will collect the waste but no practical work on it…
Hi
Area: Gul Shan Iqbal
street: SS Club Street
Near : Mosque
ادھر پر کوئی صفائی کا کوئی بندہ نہیں اتا ادھر پر مسجد کے راستے میں لوگوں کو انے اور جانے کا بہت مشکل ہیں اپ لوگوں کو کی بڑی مہربانی ہوگی